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| Grand Privé Casinos offer
a range of weekly
promotions. Click Here |
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1. Secure Online Transactions |
Fast, Safe and Secure electronic cash is guaranteed when Deposit credits at our group of casinos.
Some points to note:
- All casino transactions are conducted using 128-bit encryption technology.
- Transactions are processed in US Dollars, Canadian Dollars, Euros and British Pound. Payment methods include Visa, NETeller, Skrill(MoneyBookers), Bank/Wire transfer
- Please refer to the e-mail confirmation of your Deposit for the credit card billing descriptor.We recommend that our customers print out all transaction data, the payment methods and the rules of the games and keep them at an easily accessible place.
- To become a Real Player, simply download any of the Grand Privé Group's casinos and register as
a Real Player.
Security
To protect you, our valued player, and ensure safe and easy gaming, Grand Privé Casinos perform various processes and exercise precaution on every transaction processed in order to prevent fraud - ensuring safe and easy gaming. To ensure that e-cash Deposits and redemptions are not fraudulently transacted, players may be required to supply proof of identity, copies of their credit cards, a signed Deposit history of their transactions and/or other appropriate documentation, particularly when attempting to withdraw credits.
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2. Online Purchasing Options |
Real Players can choose any of the following options to deposit money into their casino Real Account.
The following banking options are now available:
- Credit Card / Debit Card & Visa
- Skrill(MoneyBookers) in Euro and GBP
1) PaysafeCard
This service is available internationally in countries where the Voucher-PINs are sold.
How to use PaysafeCard
- Visit the “Cashier” page in the casino
- Click “Deposit” next to the PaysafeCard option
- Choose your amount and click “Ok”
- You will then be redirected to PaysafeCard’s website
- Select your country from the drop down menu
- Enter your PIN of your stored e-money voucher
- Click “Pay”
- The billing amount will be deducted from the value of the card. Several cards can be combined to higher values.
Coverage
Countries include: Argentina, Austria, Belgium, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Luxembourg, Mexico, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
2) GiroPay
This service is available in Germany
How to use GiroPay
- Visit the “Cashier” page in the casino
- Select “GiroPay” as your payment method
- Enter your banking details and the amount you would like to deposit and click “OK”
- You will then be directed to GiroPay’s website
- Fill in the relevant details, including your online PIN
- Confirm the transaction with your TAN (single use transaction verification number)
- Once the transaction is approve you will be directed back to the casino
Coverage
Giropay in Germany is supported by: Saving Banks (Sparkassen), Postbank, Mutual Banks
(Genossenschaftsbanken) and a few private banks (MLP, Cronbank, Readybank, CVW
Privatbank, PSD Banks).
3) iDeal
This service is available in the Netherlands.
How to use iDeal
- Visit the “Cashier” page in the casino
- Select iDeal as your depositing option
- Enter your details, including account holder, bank code, account number and the amount you wish to deposit
- Click “OK”
- Then select your bank
- You will be directed to your bank’s web page were you need to complete your banking access details
- Confirm your transaction and you will be taken back to the casino lobby
Coverage
iDeal is supported by ABN AMRO, Rabo Bank, Postbank and SNS. |
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3. Online Withdrawal Options |
Real Players have the following options to withdraw money from their casino Real Account.
The following banking options are now available:
- NETeller in $ (USD), CAD$, Euro and GBP.
- Direct Banking / Wire Transfer
Please note: All withdrawals are subject to a 0$/0€/0£ to $30/€30/£30 processing fee per withdrawal depending on the payout method chosen.
Please note: that while withdrawal requests are processed on a daily basis, payments are only made on a
Monday and Thursday. If you have any questions or queries related to the payments process, please feel
free to contact us.
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4. Secure Online Withdrawals |
The Grand Privé Group offers the fastest withdrawals online. Depending on the option chosen, this can be within 24 HOURS.
All bonuses are subject to STANDARD BONUS wagering requirements. Please refer to our T&C page for more info.
Minimum withdrawal amount is $100/ €100/ £100.
Tips for Efficient withdrawals:
- Players with large, first time withdrawals, may need to comply with certain security requirements. Winnings will be sent to you immediately after verification of the identification information that you have sent. Please note that failure to provide accurate information may result in a delay in the
withdrawal process.
- Players do not need to withdraw all their winnings at the end of every session. A casino account kept in a positive balance does not have a decreased daily Deposit limit and you are welcome to leave a balance in your account for your next visit to the casino.
- If a Player uses a credit card to make online deposits, withdrawals do not increase or decrease the Player's daily deposit limit at the casino.
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5. Credit Cards being rejected? |
Please try one or more of the following:
- Try depositing in odd amounts ($27.87 as opposed to $30)
- Deposit in 5-10 minute intervals (at least)
- When depositing, try making one deposit of $100 as opposed to 5 x $20 deposits
- Make sure the details on your credit card correspond with the details registered on the casino. Contact the call centre to validate these details
- Ensure that you have sufficient funds when making a deposit
- Don’t continue to make transactions if you are getting rejected, rather contact the call centre for assistance or, alternatively, try another card
- Please ensure that you are entering the correct CVC number (last three digits on the back of your card)
- Email us at support@betgrandprive.com should you require any assistance
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